Home User Support 

We offer a full range of remote IT support for our Home user Customers, this includes: Home office PC Health check and full system set up:

  • Individual PC Health check, including any reported incidents and interrogation of the system error logs.

  • System updates, imperative to help avoid system attacks

  • Cyber security concerns and bespoke suggestions for your setup

Offering, PC Maintenance & Repair, free call outs to local Clients. 

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Remote Home user IT Services

Single remote session

 This is paid as a one of basis and is dependant upon the next available engineer.

Service ref: HU0003

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Call out - Home user IT Services

Specific costs can be provided following an email request for quotation, such enquiries should be sent to rfq@vr-tech.co.uk

Service ref: HU0004

PC Format - Home user IT Services

We provide a full PC format service and operating system software re-installation service.
Please request a price for collection and delivery.
Charges:
Full PC Format and operating system re-installation Please send a request for quotation to
rfq@vr-tech.uk

Service ref: HU0005

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Remote Home user IT Services

10 Ticket Package rate {max 24 hour response} 
Service ref: HU0001

This service provides 10 separate tickets for the home user, (a dramatic discount for the non-business user and a further saving on the single ticket / session).

Each Call will cover the diagnosis and normally the fix for those that can be solved during the standard consultation, if the problem requires additional response, you will be provided with a summary of the additional works required.

Each ticket will not expire over time, on completion of ticket you will be provided with an Invoice for the Ticket used and a summary statement listing what has been used and the remaining tickets
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Remote Home user Monthly PC Check up

Monthly Checkup (Annual Contract 12 sessions) 

Service ref: HU0002

This service provides 12 scheduled monthly sessions to provide a system check up for a solitary home user pc.  Upon monthly completion the user will be provided with a post check up monthly report.

For a complete list of the checks provided please request this via rfq@vr-tech.uk

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